Questions & Answers

Answers to the questions we hear most often

Booking on our website is simple. Begin with the search form on the homepage: choose your pick-up and return dates and locations, then pick a car that suits you. To finish, enter your payment details and your reservation is complete.
Yes, bookings can be cancelled. The cancellation terms can differ depending on the type of reservation. You will find the details on your reservation's details page, or you can ask our customer service team.
You can pay by credit card, debit card or in cash, and paying in installments is also possible. The available payment methods are shown while you make your reservation.
A valid driving licence is required to rent a car, and international driving licences are accepted too. The minimum age is generally 21, although some vehicle categories may require drivers to be older.
Yes, every car in our fleet has basic insurance cover, and further insurance options can be added. You can look through the insurance options while booking or ask our customer service team for more details.
You collect and return the car at the location you selected. At pick-up, the car's condition is inspected and the required paperwork is signed, and the car is checked again when you bring it back. Both steps are quick and simple.